Privacy Policy

This Privacy Policy explains how exploreeyrepeninsula.com.au handles personal information when you visit the site, read content, or contact us.

This policy is written with Australian privacy principles in mind, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1) What We Collect

Depending on how you use the website, we may collect:

• Contact details you submit: name, email address, and message content

• Technical data: IP address, browser type, device information, operating system, language, pages viewed, time spent, and referring pages

• Cookies and similar technologies: preferences, session data, and performance data

• Optional information you choose to share: company name, shipment context, or other details you include in a message

We do not ask for sensitive information. Please do not send sensitive personal information through the contact form.

2) How We Collect Information

We collect information when you:

• Visit and browse the website

• Fill out a contact form or email us

• Subscribe to updates (if available)

• Interact with embedded content (for example, videos or maps)

• Accept or manage cookies via your browser settings or a cookie banner (if used)

3) Why We Use Information

We use information to:

• Respond to enquiries and provide support

• Improve website performance, structure, and content quality

• Understand how visitors use the site (traffic measurement and analytics)

• Maintain website security, prevent abuse, and troubleshoot issues

• Comply with legal obligations when required

4) Cookies, Analytics, and Tracking

We may use cookies and analytics tools to understand site usage and improve performance. These tools may collect technical and usage information.

You can control cookies through your browser settings. Disabling cookies may affect how some parts of the site work.

5) Sharing Information

We do not sell personal information.

We may share information with service providers that help us operate the website, such as:

• Website hosting providers and content delivery networks

• Email services used to respond to enquiries

• Analytics providers

• Security and spam-prevention services

These providers may process data on our behalf under their own terms and security practices.

We may disclose information if required by law, court order, or to protect the rights and safety of users and the website.

6) Data Storage and Security

We take reasonable steps to protect information from loss, misuse, unauthorised access, or disclosure. No method of transmission or storage is 100 percent secure, and you use the site at your own risk.

We keep information only as long as needed for the purposes described above, unless a longer retention period is required by law.

7) Links to Other Websites

The website may link to third-party sites. We are not responsible for their privacy practices. Review the privacy policy of any external website you visit.

8) Access, Correction, and Requests

You can request access to personal information we hold about you, or ask us to correct it.

To make a request, contact us using the details on the website. We may need to verify your identity before responding.

9) Updates to This Policy

We may update this policy from time to time. The latest version applies once published on this page.